Privacy Policy
Reika Healing
Effective Date: February 14, 2025 (Updated Date: April 18, 2026)
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Please read this Privacy Policy carefully before using this website.
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By accessing and using www.reikahealing.com ("Website"), you agree to be bound by the terms below. If you do not agree, please discontinue use of the Website.
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The Website and its content are owned by Karla of Reika Healing ("we", "our", or "us"), a spiritual and intuitive healing practice located in Ontario, Canada. The term "you" refers to the user or viewer of the Website.
Compliance with Privacy Legislation
We are committed to safeguarding your privacy and ensuring the secure handling of your personal information in compliance with:
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Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
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Ontario's applicable provincial privacy legislation
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Canada's Anti-Spam Legislation (CASL)
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General Data Protection Regulation (GDPR) for international users
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Designated Privacy Officer: Karla, Reika Healing
Contact: reikahealing@gmail.com
1. Who We Are
Reika Healing is a spiritual and intuitive healing practice located in Ontario, Canada. We offer spirit baby connection sessions, Reiki, and related services. For any privacy-related questions, you may contact us at reikahealing@gmail.com or through the contact page on our website.
2. What Personal Information We May Collect
We only collect personal information necessary to fulfill our obligations and improve your experience. This may include:
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Your name and email address when you reach out, sign up for our newsletter, or book a session
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Booking details including the date, time, and type of session requested, managed through Acuity Scheduling
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Payment information processed securely through Square — we do not store your credit card details on our servers
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Anonymous technical data such as IP address and browser type
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Cookies for basic functionality and analytics (see "Cookies" below)
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Any personal information you voluntarily share in the context of your session, intake forms, or consultation
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You may opt out or request deletion of your personal information at any time by contacting us at reikahealing@gmail.com.
3. How We Use Your Information
We process your personal information under the following legal bases:
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Consent — you have given explicit permission
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Contractual necessity — to fulfill bookings or provide services
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Legitimate interest — such as communicating relevant updates and offerings
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We may use your information to:
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Schedule and confirm your appointments through Acuity Scheduling
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Process payments securely through Square
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Send newsletters or respond to inquiries
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Improve our services and your experience with Reika Healing
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Comply with legal obligations as required under applicable Canadian law
4. Third-Party Platforms & Data Transfers
We use the following trusted third-party platforms to operate our booking, payment, and communication processes:
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Acuity Scheduling — used to manage session bookings and client appointments. Acuity is owned by Squarespace and operates under its own privacy policy
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Square — used to process payments securely. Square operates under its own privacy policy and terms of service
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Email/newsletter service providers — used to manage and deliver communications​
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When you interact with any of these platforms, you will be subject to their respective privacy policies and terms of service. We encourage you to review these independently before submitting your information. Reika Healing does not store or have access to your full payment card details.
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If your data is transferred outside of Canada, we ensure that equivalent protections are in place in line with PIPEDA and GDPR requirements.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
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With Acuity Scheduling to manage and confirm your bookings
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With Square to complete your payment transaction
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With service providers who assist us in operating our website or business, bound by confidentiality obligations
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When required by law or to respond to legal process
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Booking and payment records may be retained for accounting and legal compliance purposes. After that period, data is securely deleted or anonymized.
7. Your Rights (PIPEDA, Ontario Privacy Law & GDPR)
As a user of this website, you have rights under PIPEDA, applicable Ontario privacy legislation, and where applicable, the GDPR, including the right to:
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Access the personal information we hold about you
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Request correction of inaccurate or incomplete information
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Withdraw your consent to our use of your information (subject to legal or contractual restrictions)
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Request deletion of your personal information where applicable
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Data portability — receive a copy of your information in a structured format
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Object to processing based on legitimate interest
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Be informed about profiling and automated decisions
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Lodge a complaint with the relevant privacy authority
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To exercise any of these rights, please contact us at reikahealing@gmail.com. We will respond to your request within a reasonable timeframe.
8. Cookies & Website Analytics
Our website may use cookies or similar technologies to improve your browsing experience and understand how visitors use our site. These do not contain personally identifiable information. You may adjust your browser settings to decline cookies, though some features of our website may not function properly as a result.
9. Security & Data Breach Notification
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. In the event of a breach that poses a risk of serious harm, you will be notified promptly as required by PIPEDA and applicable GDPR obligations. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Automated Processing & Profiling
We do not engage in automated decision-making or profiling that significantly affects you. If this changes, we will seek your explicit consent and provide clear opt-out mechanisms.
11. Links to Third-Party Sites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.
12. Children's Privacy
While our services are primarily intended for adults, we do offer Reiki sessions for children under the age of 18. In these cases, a parent or legal guardian must register on behalf of the child and provide express consent prior to the session taking place. By completing the booking for a minor, the parent or legal guardian confirms they have the authority to do so and consents to the collection and use of their child's information as outlined in this policy. We do not knowingly collect personal information from minors directly or without verifiable parental consent.
13. Unsubscribe & Anti-Spam Policy
You can unsubscribe from our newsletter or email communications at any time by clicking the unsubscribe link in any email. We comply with Canada's Anti-Spam Legislation (CASL) and will never send misleading or unsolicited messages.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Where changes are material, we will make reasonable efforts to notify you. Continued use of the Website following any changes constitutes acceptance of the updated policy.
15. Contact Us
If you have any questions or concerns about this Privacy Policy or would like to exercise your rights, please contact us at:
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Alternatively, you may reach us through the contact page at www.reikahealing.com.
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With love & light,
Karla Shaw, Reika Healing
